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Mike Eskew; Judy Estrin; Diana Farrell; Joel Finkelstein; Carly Fiorina; Frank 
Fukuyama; Jeff Garten; Fadi Ghandour; Bill Greer; Jill Greer; Ken Greer; Promod Haque; 
Steve Holmes; Dan Honig; Scott Hyten; Shirley Ann Jackson; P。 V。 Kannan; Alan Kotz; 
Gary and Laura Lauder; Robert Lawrence; Jerry Lehrman; Rick Levin; Joshua Levine; 
Will Marshall; Walt Mossberg; Moises Nairn; David Neeleman; Larry Page; Jim Perkowski; 
Thomas Pickering; Jamie Popkin; Clyde Prestowitz; Glenn Prickett; Saritha Rai; Jerry 
Rao; Rajesh Rao; Amartya 

Sen; Eric Schmidt; Terry Semel; H。 Lee Scott Jr。; Dinakar Singh; Larry Summers; Jeff 
Uhlin; Atul Vashistha; Philip Verleger Jr。; William Wertz; Meg Whitman; Irving 
Wladawsky…Berger; Bob Wright; Jerry Yang; and Ernesto Zedillo。 
And special thanks to my soul mates and constant intellectual companions Michael 
Mandelbaum and Stephen P。 Cohen。 Sharing ideas with them is one of the joys of my 
life。 A special thanks too to John Doerr and Herbert Allen Jr。; who each gave me the 
opportunity to road test this book on some of their very demanding and critical 
colleagues。 
As always; my wife; Ann; was my first editor; critic; and all…around supporter。 
Without her help and intellectual input this book never would have happened。 I am 
so lucky to have her as my partner。 And thanks too to my daughters Orly and Natalie 
for putting up with another year of Dad closeted away in his office for long hours; 
and to my dear mother; Margaret Friedman; for asking every day when my book would 
be done。 Max and Eli Bucksbaum provided valuable encouragement in the early hours 
of the morning in Aspen。 And my sisters Shelley and Jane have always been in my corner。 
I am blessed to have had the same literary agent; Esther Newberg; and publisher; 
Jonathan Galassi; for four books; and the same line editor; Paul Elie; for the last 
three。 They are simply the best in the business。 I am also blessed to have the most 
talented and loyal assistant; Maya Gorman。 


This book is dedicated to three very special people in my life: My mother… and 
father…in…law; Matt and Kay Bucksbaum; and my oldest childhood friend; Ron Soskin。 

INDEX 

Abell; Pete; 130 
Abizaid; Gen。 John; 39 
Abdul Kalam;A。P。J。; 458 
Accenture Ltd。; 34; 205 
accounting; 11…15; 80; 166;184 
Adamson; Allen; 180 
adaptability; 239…43; 249 
Addison; Craig; 423 
Adobe Photoshop; 98; 188; 241 
Afghanistan; 55; 396;401; 423; 434…35; bin 
Laden in; 448;450; U。S。 invasion of; 198; 
386…87;458 AFL…CIO; 222 Africa; 182; 315; 317;376; 377; 389; 398;412; 
disease in; 377…81 African…Americans; 254; 304…5;403 Agere; 417 agriculture; 288…89; 
environmental issues and;297…99 
AIDS; see HIV…AIDS Airborne Express; 345…48 Airbus Industries; 196 Airman Flight 
School; 445 Airspace; 167 Akbar; M。 J。; 457 al…Arabiya news channel; 406 al…Jazeera 
television network; 400 al…Qaeda; 8; 387; 392…95; 429…35; 437; 
444_45;447;456;457;464;469 Al…Rashed; Abdel Rahman; 406 al…Shehhi; Marwan; 395 
Al…Sudairi; Turki; 327 al…Zarqawi; Abu Musab; 402 al…Zawahiri; Ayman; 394; 396…97;445; 
448 Alexa。com; 94 Ali; Al Abdul Aziz; 444 
Allen; Jay; 132 
Allison; Graham; 437 
Alps; 416 
Amazon。com; 65; 68; 98; 102; 156; 242 
Amazon rain forests; 412 
ambition; 260…65 
American Airlines Flight 11; 449 
American Association for the Advancement of 
Science; 253 
American Express; 6; 173; 426 American Indians; 108 American Revolution; 460 America 
Online (AOL); 26; 53; 56; 63; 78; 
212;278;432 Amin; Idi; 328 AMR Research; 130 anchored jobs; 238…39 Andreessen; Marc; 
58…62; 70; 83; 85; 86; 
231…32 Angola; 321 Annunziata; Robert; 67 anti…Americanism; 385…87 antiglobalization 
movement; 384; 387 Apache; 82…91;96; 103 Apple; 59; 235;463; Macintosh; 59; 61 Arab 
Human Development Report; 398; 401 Arabs; 9; 292; 316…17; 326…28; 392…406;456; 
461;463…64;466 Arafat; Yasser; 467 Aramex; 345…50;463…64 ARC Electronics; 66 
Ardolino; Bill; 43…44 Argentina; 250; 322 Arguello; Mike; 83; 261…62 Army; U。S。; 432; 


Central Command; 430 Arrow; 417 

ASIMCO Technologies; 114; 116; 120; 
122…24;127 Askey; 417 Assaf; Anas; 467 Associated Press; 218…19; 271 Association of 
University Technology 
Managers; 245 Asustek; 417 Atef; Mohammed; 445 AT&T; 58; 67;68; Bell Labs; 113; 254 
Athens Olympics; 250 Atta; Mohammed; 292; 395; 396; 445; 449 Attal; Alex; 282…83 AU 
Optronics; 417 Auras; 416 
Australia; 6; 16; 95; 138; 187; 320;436 
Austria; 320; 442 
automobile industry; 29; 102; in India; 234;offshoring in; 122…25; supply chain 
in;146…47 
Avis; 425;426 
Awadallah; Bassem; 462 
Azim; Shabana; 458 
Baker; Dolly; 36…37 
Baker; James A。; 111;48…49 
Baker; Mitchell; 99 
Baldwin family; 97…98 
Baltimore; David; 303…4 
Bangladesh; 315 
BankBoston; 244 
bankruptcy; 319; 320 
Barksdale; Jim; 57…60; 63…64 
Barnes and Noble; 65 
Barrett; Craig; 182; 183; 268; 322 
basketball; 250…51;303 
Beesley; Angela; 95 
Behlendorf; Brian; 84…89; 91…93 
Beijing Foreign Affairs Institute; 411 
Beijing Municipal Bureau of Commerce; 408 
Belding; Brian; 372 
Belding; Katie; 372…73 
Belgium; 95; 403 
benefits; portable; 284…88 
Berlin Wall; fall of; 48…52; 55; 60; 73; 182; 
192; 194;313;385;441…42 Bemers…Lee; Tim; 56; 86 Best Buy; 118 
Bhagwati; Jagdish; 232; 233 Bible; the; 48 
Bigari; Steven; 40…41 
Bina; Eric; 86 
biodiversity; 297…98 
bin Laden; Osama; 55; 387; 395…97; 400…401; 403…405;436;438;444…45;447;448 
Birdsall; Nancy; 461 
Bir Zeit University; 467 


BlackBerry; 213 
bloggers; 93 
Bloomberg news organization; 18 
Bluetooth; 159…60 
BMW; 354 
Boeing Aircraft; 75; 171; 194…97 
Bombardier; 263 
Boomer; L。 Gary; 14 
Boston College; 271…72 
Boucher; Richard; 425 
Bradley; Bill; 197 
Brazil; 51; 78; 95; 117; 314; 320; 322;414 
Brezhnev; Leonid; 278 
Brickwork; 31…32 
Brin; Sergey; 152; 154…55;292 
Britain; 9;95; 212; 231; 234;320; 344;404; 445; automobile industry in; 171…72; 
211…12; 354…56; economic reform in; 314; 333; India and; 50; 190; 325; 328; Microsoft 
research center in; 266; Muslims in; 399; offshoring by; 417; university enrollments 
in; 260 
Britannica。com; 94 
British Airways; 171;425;426 
Brookings Institution; 293 
Brown v。 Board of Education (1954); 254 
Buddhists; 463 
Buffett; Jimmy; 373 
Bureau of Labor Statistics (BLS); 258 
Burkina Faso; 320 
Burns; Nick; 39 
Bush; George W。; 42; 93; 198…99; 268; 283…84;303;387;450…52 
business startup costs; 318…20 
C++; 111 
California; University of: Berkeley; 85; 87; 96; 
Santa Cruz; 293 California Institute of Technology (Caltech); 
84; 303…4 
Calle; Luis de la; 313; 322 Cambodia; 142; 320; 363…66 

Cambridge Energy Research Associates; 413 
Cambridge University; 193; 234 
camera phones; 169…70; 179; 372…74 
Cameroon; 320 
Canada; 138; 143; 148; 187; 310; 320; 331; 410 
capital markets; 245…46 
CapitalOne; 290…91 
Caplan; Mitchell H。; 351;352 


Carnegie Endowment for International Peace; 451 
Carnegie Mellon University; 96; 105 
Carrico; Bill; 304 
Carrier; 29 
Castaneda; Jorge; 332 
Caterpillar; 122; 124 
CAT scans; 15…16; 30;239 
Cawley; Joel; 63; 76; 79; 81; 302; 353 
CBS News; 42;93 
CCI;416 
Celestica; 299 
cell phones; 160…61; 164…65; 167; 169…70; 213;372…74 
Central Intelligence Agency (CIA); 39; 292 
Chamber of Commerce; U。S。; 311 
Chambers; John; 323 
Chanda; Nayan; 383; 405 
Chechnya; 406;434…36 
Chen Shui…bian; 424 
Cherukuri; Satyam; 30; 29…30 
Chile; 316 
Chi Mei Optoelectronics; 417 
China; 29;92;95;104; 141; 151; 181…83; 208; 252; 277; 309; 316; 322;354;385;407;430; 
463; basketball in; 250; capital markets in; 245; cell phones in; 373; Central Bank 
of; 310; communist revolution in; 436; Cultural Revolution in; 267; 328; culture of; 
325; 327…28; disease in; 378; economic growth of; 249; economic reforms in; 314; 
education in; 264…68; 271…73; 305; 333; 335; eighteenth…century; 11; energy 
consumption in; 407…12; engineers in; 113; 257; 258; 280; enrollment in foreign 
graduate schools of students from; 260; environmental issues in; 300; and fall of 
Berlin Wall; 51; IBM and; 210…11; immigrants from; 292; intangibles of economic 
development in; 329; 331…36; intellectual property piracy in; 218; manufacturing in; 
21; 74; 114…27; 235; 294; 309…13; 315; 356;414;416;417;421…22; middle class in; 
275…76; 387; and open… 
sourcing; 102; outsourcing to; 32…36; 113; 189; 247…49; 361; political stability of; 
247; poverty in; 315; rural population of; 221; 376; 377; 380;413…14; 419; 420; 
scientists in; 257; 269; Taiwan and; 419;422…25; trade policy and; 228…33; 235…36; 
in Wal…Mart supply chain; 132; 138; 140; 177; work ethic in; 263; 264; zippies in; 
191…94 
China Airlines; 418…19 
Christians; 430;463 
Cisco Systems; 30; 60; 166; 179; 253; 304; 322 
Citibank; 234; 388 
Citigroup; 13 
Civil War; 406 
Clark; Jim; 58; 59 


Clinton; Bill; 10; 45; 216; 231; 254; 386 
CNB Arabiya Television; 210 
CNETNews。com; 68; 159 
Coast Guard; U。S。; 20 
Cobden; Richard; 414 
Coca…Cola Corporation; 28 
Cohen; Alan; 81…82; 159;167 
Cold War; 49; 182; 195; 222; 249; 274; 279; 283; 296 
CollabNet; 84; 92 
collaborative planning; forecasting; and replenishment (CPFR); 134…35 
Colombia; 320 
Columbia University; 193; 232 
Columbus; Christopher; 3…5; 7; 9; 32 
Commerce Department; U。S。; 45; 123; 451 
commercial contracts; enforcement of; 319…21 
commoditization; 241…42; 344 
communism; 31; 277; 328; 331; collapse of; 39…50; 182 
Communist Manifesto (Marx and Engels); 201…4 
Compal; 416 
Computer Associates; 89 
computer games; 185…89 
Concurrent Versioning System; 88 
Confederation of Indian Industries; 50;426 
Conference Board; 118 
Congo; Democratic Republic of; 320 
Congress; U。S。; 254; 256; 268…69; 279; 281; 287 
Conservation International (CI); 297…98;412 
Converse shoe company; 334 
Conway; Maureen; 359; 360; 390…91 

core competencies; 357 
Corning Glass; 226 
Corporate Library; 67…68 
Cosby; Bill; 304…5 
Costa Rica; 416 
Costco Wholesale; 214; 216; 220 
Council of Economic Advisors; 199 
Cowell; Simon; 262 
Cray supercomputers; 61 
credit histories; 319; 320 
CSFB; 234 
C2C (customer to customer) transactions; 77 


culture; 324…29 
Cummins; 122; 124 
C

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