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CSFB; 234 
C2C (customer to customer) transactions; 77 


culture; 324…29 
Cummins; 122; 124 
Customs Service; U。S。; 145 
Czech Republic; 320; 322 
DaimlerChrysler; 123…24 
Dalrymple; Theodore; 399 
Darfon; 416 
Das; Tarun; 50 
data…entry businesses; 364…67 
David; Paul A。; 177…78 
Davis; Shannon; 40…41 
Davos World Economic Forum (1999); 65 
Death of a Salesman (Miller); 220; 237 
Defense; U。S。 Department of; 268 
Degner; Alan; 206 
Dell; Michael; 417;421 
Dell Computer; 22; 34; 78; 117; 208…9; 235; 253; 301; 414…22;430; 463;Merge Facility; 
418; Order Management System; 414…15; socially responsible manufacturing practices 
of; 299…300; Supplier Logistics Centers (SLCs);414 
Deloitte Consulting; 206 
Delta Air Lines; 24…25; 27; 425; 426 
Delta Electronics; 417 
Democratic Party; 199; 206; 207; 216; 221; 297 
Deng Xiaoping; 115; 116; 314 
Denmark; 320 
DHC; 34 
DHL; 345…47 
Dhruva Interactive; 185…89 
Digital Divide Data; 363…67 
digital photography; 342…43 
digital technology; 64…65; 161; 162 
Dillon; Sam; 260 
Discovery Times Channel; 5; 225 
disease; 376…82 disempowerment; 382…92 Disney Corporation; 71…72 DoCoMo; 168…70 
Doerr。John; 56; 59;71;280 Dollar; David; 315 Dominican Republic; 320 Donaldson 
Company; Inc。; 235 dot…com boom and bust; 64…67; 81; 103; 
109…10; 178; 197…98; 273; 346; 352 Dow Jones; 18 DreamWorks SKG; 166…67 DSL; 78 
Dubai; 316; 326; 329; 347 Dunn; Debra; 300 Dutkiewicz; Rafal; 264 
East Germany; 49; see also Berlin Wall; fall of 
East Timor; 436 
eBay; 68; 77…78;146; 198;453…56;460 
Eckroth; Joseph R。; Jr。; 129 
e…commerce; 81;231;428 


ecommerce…guide。com; 77; 78 
Economy。com; 40 
education; 261…65; 288…90; 312…16; 323; 333; 
lifelong; 284…85; 290…92; parenting and; 
303…5 Egypt; 346; 309…12; 317; 329…30;403;456; 
457 
Ehlers; Vem; 268…69 Einstein; Albert; 339 Electric Boat; 20 Electronics Industry Code 
of Conduct; 
299…300 
El…Hadidy; Lamees; 310…11 Ellsworth; John; 218 Ellsworth; Justin M。; 218 Elpida; 416 
El Salvador; 320 Emanuel; Rahm; 216 employability; 284…93 employment laws; 246; 
284…85; 318; 320; 
321 
empowerment; 379…80 Energy; U。S。 Department of; 268 energy consumption;407…13 energy 
independence; 283 Engels; Friedrich; 201…4 engineers; U。S。shortage of; 307…11 Enron; 
178; 198; 245; 361 environment; 298…301; energy consumption 
and;409;411…13 
479 
Environmental Protection Agency (EPA); 357 
Epson; 3 
Erdogan; Recept Tayyip; 457 
Eriksen Translations Inc。; 165 
Ernst and Young; 166 
Eskew; Mike; 144; 147; 148; 150 
ESPN; 250; 251 
Estrin; Judy; 304; 305 
Esway; Ibrahim El; 312 
Ethernet; 72 
ethics; corporate; 360…63 
Ethiopia; 319 
E'Trade; 98; 296; 350…52; 361 
European Union (E。U。); 52; 118; 211 
Excel; 466 
Exxon; 17 
Ezrahi;Yaron; 387;405;432 
fascism; 395 
Featherstone; Liza; 215 
Federal Bureau of Investigation (FBI); 292 
Federal Express; 58; 125; 141; 241; 345…46 
Federal…Mogul Corporation; 122 
Federal Reserve; 120; 178 
Feinstein; John; 251 
Ferdinand; King of Spain; 4 
fiber…optic cable; 66…70; 103…5; 108…10; 161; 


163; 179; 195; 348 file…sharing technology; 164 file transfer protocols (FTP); 61; 
364 financial services; online; 350…52 Finland; 320 
Fiorina; Carly; 161…62; 179;200 Firefox; 99…100 Fischer; Stanley; 463 Flextronics; 
299 
Food and Drug Administration (FDA); 216 Ford; Henry; 80 Ford; Rollin; 134…36 Ford 
Motor Company; 146…47 Forrester Research; Inc。; 40 Fortune 500 corporations; 288 
Foster; Dick; 245…46 Fox; Vicente; 333 Foxconn; 416; 417 Foxwoods; 20 Fractint; 84 
France; 322 
Freedom House; 395; 461 freelancers; 340…41 Freeman; Richard B。; 182 free software 
movement; 96…103; 188 
free trade; 225…36; 406 French Revolution; 460 Friedman; Benjamin; 324 Friedman; Orly; 
448 Fudan University; 247…48 Fujitsu; 417 Fukuyama; Frank; 332 
Gagarin; Yuri; 279 
Gartner Group; 291 
Gates; Bill; 55;65; 101; 194; 222; 244; 264…66; 
281; 348; 378…82; 393 GeekCorps; 98 
G…8 developed nations; 183; 384; 386 Gemtek; 417 General Electric (GE); 6; 30; 34; 
105…6; 110; 
180;302;425;426;429 General Motors; 102; 123; 209 General Public License (GPL); 97 
George; Abraham; 464…68 George Washington University; 345 Germany; 124; 211…12; 246; 
309; 322; 333; 
345; 347; 354; 355;405;412;416;441; 
culture of; 328; industrialization and 
modernization of; 395; radicals in; 396; 
university enrollments in; 260; see also 
Berlin Wall; fall of Gerstner; Lou; 281…83 Ghana; 320 Ghandour; Ali; 345 
Ghandour; Fadi; 345…50; 352; 464; 468 Gimp; 98 
Glass; David; 131…34 Glenn; John; 256 
Global Competitiveness Report; 335 Global Crossing; 67…68; 105 Global Distribution 
Alliance; 348 Global Edge; 29 Global Insight; 235 global warming; 283 glocalization; 
324…29 Glocer;Tom; 16…20 GNU; 97 
Goldin; Claudia; 289 Goldman Sachs; 3; 105 Goodman; Allan E。; 244; 259 Google; 6…7; 
65; 68; 78; 98; 151…59;171; 
187…88; 198;212;231;233;366 Gorbachev; Mikhail; 52; 314 Gorman; Maya; 31 governance; 
corporate; 361…63 Government Accounting Office (GAO); 256 
480 
GO Web server; 89 
Grace T。H。W。 Group; 423 
Grand Challenges in Global Health; 380…81 
Granofsky; Rena; 134…35 
graphic facilitation; 390 
Great Depression; 9 
Great Society; 276; 277 
Greenberg; Daniel S。; 269…70 


Greer; Bill; 240…43; 340 
Greer;Jill; 340; 371 
Greer; Ken; 220; 340…45; 371 
Guatemala; 320 
gun laws; 371…72 
Gunther; Marc; 301…302 
Gutenberg; Johann; 46 
Hadjimichael; Bita; 371 
Haifa University; 432 
Haiti; 320 
Hamas; 434; 435 
Hammer; Michael; 214;451 
Haque; Promod; 111…12; 372 
Harvard University; 51; 104; 182; 193; 201; 284; 289; 293; 324; 363; 437; Business 
School; 282; Crimson; 364…65 
Hastert; Dennis; 199 
health care; 214; portability of benefits; 285; 287; poverty and lack of; 376…82 
HealthScribe; 107 
Hebrew University; 387 
Helsinki; University of; 97 
Heritage Foundation; 123 
Hewlett…Packard (HP); 3; 34; 161; 179; 200; 208…9; 235; 253; 459; Bank of India and; 
358…60; patents registered by; 398; PocketPC; 160; poverty alleviation collaboration 
of; 389…91; socially responsible manufacturing practices of; 299…300; UPS and; 143; 
144; videoconferencing suite designed by; 166; Wal…Mart and; 129; 301 
Heymath。com; 234 
Higglytown Heroes (TV series); 72…73 
Hill & Knowlton; 180 
Hindu; The (newspaper); 387 
Hindus; 50; 328;430;456;457;463 
Hindustan Aeronautics; 196 
Hitachi; 417 
Hitler; Adolf; 395 
HFV…AIDS; 376 
Ho Chi Minh; 396 
Hockenstein; Jeremy; 363…67 
Holmes; Steve; 143 
Homeland Security; U。S。 Department of; 260; 

homesourcing; 37…38 Honeywell; 26 


Hong Kong; 6; 263; 320; University of; 94 HotWired; 86 
Howard Hughes Foundation; 247 HTML; 61; 240 HTTP; 61
Hubbert; Jiirgen; 123…24Hungary;190; 442 Hunter; Dick; 415; 417; 419 Hussein; Saddam; 
420 Hyten; Scott; 71…72
IBM; 3;55;76; 79;81;251; 281…83;353;358; 443; business consulting services of; 357; 
India and; 30; 106; introduction of PCs by; 52…54; Netscape and; 59; 63; open…sourcing
and; 82…84; 89…91; 93; sale of Personal Computing Division by; 127; 210…11; socially
responsible manufacturing practices of; 299…300
ideation; 241 
Idei; Nobuyuki; 199 
Illinois; University of; 58; 86
Illustrator; 241 
Immelt; Jeff; 302 
immigrants; 292…93; 316; 328; educational attainment of; 370; 304
Immigration and Naturalization Service (INS); 273
InDC Journal; 42…43 
India; 3…8;11…32; 103…7;181;199; 205; 208; 211; 239; 252; 265; 315; 372; 373; 380;
390; 456…60;465; Bank of; 358…60; accounting in; 12…15; 88; 294; bankruptcy in; 319;
320; capital markets in; 245; caste system in; 237; Center for Policy Research; 387; 
culture of;325; 328; customer call centers in;21…28; 225;261; 278;290; 356; 427…28;
delivery firms in; 346; disease in; 378; economic growth of; 249; economic reforms
in; 314; education in; 261…62; 273; 305; 333; 465…68; energy consumption in; 408…11;
and fall of Berlin Wall; 50…51; fiber…optic cable connecting U。S。 and; 69; 103…5; 
108…10; homesourcing versus outsourcing to; 38; immigrants from; 292; Indiana and; 
205…8; Institutes of Management; 104; Institutes of Technology (IIT); 104…5; 113; 
481 
234; intangibles of economic development in; 329…31; manufacturing in; 322; 417;
medical transcription in; 107…8; middle class in; 376; offshoring to; 417; 
open…sourcing in; 92; 97; Pakistan and; 419; 425…29; personal remote assistants in;
30…32; politics in; 387; poverty in; 315; 376…77; 387…88; radiologists in; 16; 239;
R & D in; 30; Reuters in; 16…20; Rolls…Royce in; 354; 355; rural population of; 382…84;
387…91; social entrepreneurs and; 364; 365; software development in; 5; 30; 35; 105;
106; trade policy and; 127; 228…36; work flow software in; 78; and Y2K computer crisis; 
108…13; 115; zippies in; 184…91;226 Indonesia; 318…20; 326; 392;409;412; 417; 
422;456;460
Industrial Revolution; 9; 46;202; 323 Infineon;416 Infocus Tech; 445; 446 in…forming; 
151…59; 161; 171; 176 Infosys; 5…7; 28; 110; 112; 141; 225; 226; 238;
290;429;447;469 innovation; 244…45; 253; education and; 264;
268 
insolvency; resolution of; 320 insourcing; 141…50; 161; 171; 176; 350 Institute of
International Education; 244; 259 Intel; 28; 30; 98; 163; 182; 232; 234; 253; 268; 
272…75; 416; International Science and Engineering Fair; 266; Science Talent Search; 
270 
intellectual commons; 83…95 intellectual property; 217…18;246 International Finance



Corporation (IFC); 
317…22 
International Labor Organization; 398 International Mathematical Olympiad; 270 
International Monetary Fund (IMF); 183; 234; 
384; 386;463 
Internet; 16; 17; 53; 72; 174; 179; 196; 204; 259; 309; 358; 374; 408; Arabs and access 
to; 397; 401; browsers; 56…64; 71; chat rooms; 192; in China; 34; 125; digitization 
and; 64…65; 161; early; 53; 54; economic reform and; 321…23; and Electronics Industry 
Code of Conduct; 300; empowerment through; 379; fiber…optic cables and; 66…70; 108; 
human contact versus; 220; in India; 187…88; 388; in Jordan; 462; open…sourcing and; 
83; 85; 103; parcel delivery management and tracking on; 145; 148;149; 348…49; phone 
calls via; 165; search engines; 150…59; 231; 233; in South Korea; 183; sports and; 
250; terrorist use of; 430…37; 445; total global usage of; 19

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