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Buffe。。; Warren 220; 266
bureaucratic environment 133
business
angels 5; 62–63
cycles 201; 204–05; 207
environment 2; 4; 121; 166
ethics 222–24
information 11; 114; 295
law 3; 4; 175; 177; 179; 181; 183; 185; 187;
189; 191; 193; 221
plans 24; 56; 77; 220; 261; 274–75; 277; 292
statistics 247
strategy 6; 268
tools 31; 37; 80
business history 3; 4; 159; 162–65; 167; 169;
171; 173; 282
Business Link 27; 69; 134; 180; 182–83
business models 266; 288; 294
business school
first 6
limitations 8
rankings 86; 279; 302; 304
Index
308 Index
star faculty 9
teaching 13
top 7
buzzwords 154; 243
capital
asset pricing model 70
budgeting 77
cost of 69–72
markets 52
sources of 61–69
capitalism 203; 214
Cardiff Business School 163; 233
career
boosting 278
counselling 279
goals 154
move 109
opportunities 145
paths 292
perspective 152
progression 153; 274
prospects 142
Carnegie Mellon University 270; 280
case studies;
freely available 11; 217; 285; 289; 293
method 8–9
writing 258
cash cows 271
cash flows 3; 24; 27; 29; 59; 76–77; 108; 252;
274
Cass Business School 52; 163; 215; 220; 261
central tendency 249–50
Centre
for Business History 163
for Corporate Governance 52
for Growth and Business Cycle
Research 204
for International Business History 163
chairman 10; 224; 292
change
in strategy 12
managing 158–61
technological 2; 158
chartered accountants 22
Chicago Graduate School of Business 223;
280–81; 301; 305–06
China Europe International Business
School 279; 281
CIRS (continuous inventory replenishment
system) 108
Cisco 63; 219
class A and class B share 61
coaching 130; 156; 287
co…operatives 178–80
Coca…Cola pany 10; 97; 201; 222
collaboration 159; 171; 218
Columbia Business School 217; 279; 285;
301
fort zones 87; 219
mon stock 64
munication systems 243
panies Act 23; 37; 178
panies House 39; 176; 180
pany names 113; 189
petition mission 198
petitive
advantage 14; 112
forces 198; 269
markets 199
position 84–85; 272
pricing 82; 98; 108
strategy 185; 263
plaints 153; 181; 185
puters 17; 25–27; 32–33; 59; 110; 117;
145; 182; 184; 193; 241; 243–44; 254; 258;
262; 290
concepts 2; 3; 14; 18; 21–22; 49; 82; 87; 94;
120; 126; 173…74; 196; 221; 242; 267; 282
conflict 124–25; 130; 151; 229
conglomerate 168; 270–71
consequences 160; 163; 173; 177; 201; 203;
229
conservatism 19; 21
consultancy see also management
assignments 10
profession 147
tools for 291
consumer demand 99; 197
contingency modelling 148
contract of employment 133–34; 139; 183
contracts 4; 56; 64; 83; 182–83; 185…86
control 66; 123–24; 126; 131; 152; 159; 164;
170; 172; 198; 204; 206; 208; 215; 218;
223–24
convention 21–22; 43; 79; 136; 240; 248
copyright 187; 299
core business 267
corporate
behaviour 225
fraud 230
governance 4; 52; 223; 293
misconduct 231
venturing 63; 219
corporations 194; 218; 231
cost
advantage 84; 263
leadership strategy 263; 265
of capital 69; 71–73; 75
of sales 31; 39; 44
Index 309
Cranfield School of Management 6–8; 10;
13; 98; 129; 134; 204; 220; 233; 272–74;
285–86; 299; 305
Crawford’s model 265
creative
accountants 22
design 234
destruction 214
thinking 258
works 187
creativity 159; 215; 305
credibility 65; 111; 203
credit 23–24; 44; 172; 180; 182; 263
crime 52; 163; 200; 228
critical path method (CPM) 237–38
cultural norms 223
current
assets 28; 32…34; 39; 43–44; 47–49
liabilities 33…4; 39; 43–44; 47–48
curriculum 163; 263
customer relationship management (CRM)
245
cu。。ing…edge thinking 282
cycles; business 201–04
Dartmouth College 7; 223; 301
dashboard 150; 207
Data Protection Act 182; 184; 244
debentures 5; 53; 57–58; 69 see also bonds
debt capital 53; 55; 72
debtors 27–28; 33–34; 37; 40; 44; 47–48; 60
decision trees 248–49
defects 181; 236; 243
deflation 205
delegation
eight steps to success 152–53
essential management skill 151–52
growth through 159
Dell puters 88; 234; 262
Deming; W Edwards 242
democracy 199; 214
demographics 117; 136; 215; 297
depreciation 18–19; 21; 31; 36–37; 192
depression 160; 203
derivatives 52
desk research 82; 112–13
developing staff 152
differentiation 263; 266
direct costs 79; 80 see also breakeven; cost
and variable costs
directors 23; 41; 50; 53; 130–31; 150; 178–79;
191; 193; 223–24; 226; 274
discount 55; 76
discounted cash flow (DCF) 75; 77; 249
discrimination 183; 221; 231
dissatisfaction 142–43; 154
distance learning 157
distribution 3; 64; 79; 105–08; 250–51; 267
diversity 3; 123; 196; 199; 304
dividend valuation model 70
dividends 29; 42; 46; 53; 60–61; 70; 155
doctoral degree 301
domain names 188–89
dominant
figure 195
firms 198
players 199
purpose 191
dot 133; 204
double…entry bookkeeping system 3; 10; 20;
23–24; 170
Dragons’ Den 213; 220
Drucker; Peter 149–50; 215
due diligence 63–64
Duke University Fuqua School of Business
253; 281
DuPont 219; 237; 273
duties 123; 131; 134;165; 222
duty of care 184
Dyson 99; 186
early adopters 89; 90; 133
earnings 12; 46; 76; 194; 224; 229; 303–04 see
also profit
eBay 100–01; 262
economic
activity 28; 196
cycles 4; 202–03
order quantity (EOQ) 241
economics 4; 14; 195–97; 199; 201–03; 205;
207; 209; 211; 213; 223; 281; 285; 287
economies of scale 41; 198; 264; 269
Economist Intelligence Unit 304
elasticity of demand 97; 197
e…mail 101; 118; 139; 182; 185–86; 259
employment 4; 69; 133–34; 139; 183–84; 210;
218; 227; 289
employment agencies 180
employment law 125; 180; 185; 193
Enron 22; 219; 226
entrepreneurship 3; 4; 198; 213–17; 219–20;
280; 282
environment 87; 97; 121; 218; 225; 230;
262
equity 5; 38; 42–43; 53–54; 60–62; 64; 66; 68;
70–72; 74
Esade Business School (Barcelona) 8; 233
ethics 3; 4; 97; 176; 221–23; 229; 232
EU 69; 192; 198
European Business Schools 304
310 Index
European Quality Improvement System
301–02
examination 27; 73
excellence 189; 274; 291
exchange rate policies 211
executive development 10; 285–87; 304
executive summary 115; 274–76
exit strategy 280
expectations grid 228
expected values 248–49
expenditure 20; 28; 67; 112; 126; 164; 191;
200–01; 209
experience curve 83; 265–66
expert advice 168; 277
Facebook 185–86
facilities 64; 74; 239; 285
factoring 11; 59; 60; 74
failures 5; 9; 47; 69; 142; 173; 178; 203; 214
families 5; 16; 166–67; 170; 172; 179; 196
features; benefits and proofs 88–89
Federal Trade mission 198
field research 112–13; 118
FIFO (first in first out) 35–36 see also LIFO
and stock
figurehead 147
Finance and Leasing Association 59
financial
analysis 296
jeopardy 177
position 41
projections 275–76
ratios 39; 40; 47–48; 51; 151
reporting 124
stability 48
Financial Services Authority 181
Financial Times 285; 290
first mover advantage; fallacy of 267
fiscal policy 196; 208
five forces 6; 13; 268–69; 273
fixed
assets 18; 21; 32–33; 35; 37–39
costs 51; 273
flat organization 123
flotation 66–67 see also AIM; London Stock
Exchange
focus 91; 93; 128; 145; 223–24; 242; 257–58;
266–67
force field analysis 160–61
Ford; Henry 93; 162
forecast 252–53
Fortune 500 219; 262
Foundation of Management
Development 301
free knowledge tools 287
Free Management Library 11; 222
free online surveys 113
free teaching materials 280
frugal 140; 168
FTSE4Good Index 231–32
functions 122; 128–31; 153; 266
funding 55; 64–65; 73; 220; 225; 299
Gates; Bill 87; 217
GDP 199–202; 207; 210; 212
gearing 45; 53–55; 100
GE – McKinsey Directional Policy Matrix
273
General Electric 85; 150; 272
General Motors 241
Generally Accepted Accounting Practices
(GAPP) 22
generic strategies 263; 268 see also strategy
Genuine Progress Indicator 200
Global Entrepreneurship Monitor GEM)
215
globalization 4; 281
goals 82; 96; 108; 122; 130; 135; 144; 146;
161; 169; 210; 217; 229; 262; 299
Google 60; 82; 103; 116; 133; 186; 283; 296
gossip 186; 303
government
agencies 69; 214
regulations 269
Graduate Management Admissions Council
11; 306
GMAT (Graduate Management Admissions
Test) 7; 11; 305–06
grants 69; 156; 171; 186
Greenspan; Alan 280
gross profit 30–31; 38–39; 42; 79; 80; 275
growth
options 270; 273
rapid 68; 200
Harvard Business Publishing 281
Harvard Business Review 150; 152; 159;
282; 290
Harvard Business School 3; 7; 8; 10–11; 13;
51; 84; 140–41; 159; 162–63; 168; 214; 217;
263; 265; 269; 299
hedge funds 52
Hertzberg; Frederick 142
hierarchical
managements 218
structures 122–23
High Value Managers; Programme for 12
HM Revenue and Customs 37; 63; 88; 190;
192–94
human resource management 246
hygiene factors 143; 153
hyperinflation 205
Index 311
Iambeingfired 184–85
IBM 82; 145; 219; 234–35; 268
illegal tax shelters 191
Imperial College 133; 240
ine statement 28; see also profit and loss
account
Indian School of Business 279; 283
inflation 196; 203–05
information technology 243–45
innovators 89; 90; 98
INSEAD 8; 147; 223; 282; 299; 305
intangible fixed assets 32; 34–35 see also
fixed assets
Intel 97; 231
interest rate 40–41; 45; 53; 55; 57–58; 77;
203; 206–08; 266
internal rate of return 76–77
international assignments 282
International Chambers 114; 295
internet 26; 30; 62; 89; 99; 106; 112–13; 116;
133; 136; 140; 182; 189; 203; 234; 243–45
intrapreneur 218
invisible hand 196; 221–22
IPOs (initial public offer) 5; 64; 66; 92; 262
IRR (internal rate of return) 77
JIT (just in time) 236
job
description 133–34; 136
satisfaction 142–43
junk bonds 58
Kellogg School of Management 12; 81; 279;
286
Keynes; Maynard 201; 208
Kondratieff 203
Kotler; Philip 81
KPIs (Key Performance Indicators) 150–51
KSA (knowledge; skills and a。。itude) 155
Kuznet’s cycle 203
laws 4; 23; 94; 125; 131; 136; 166–67; 175–76;
182–83; 186–67; 196